Prince Hotel, Marco Polo

Found this by chance because the first hotel we booked didn't have the beds we needed so we were desperate to find something nearby with availability. We lucked out. Location is in the heart of Tsim Sha Tsui downtown, connected to 3 large malls, across from Kowloon Park, and right next to the China Ferry Terminal. Only thing that could improve this is being even closer to a metro, but 8 minutes to Austin and 7 minute walk to Tsim Sha Tsui is fine. The staff is wonderful. Victor Ho really stepped it up, from the quick phone exchanges when we were looking online and wanted to confirm 2 beds and a crib, to getting us an upgrade to a substantially bigger room (much appreciated by our toddlers), and making it easy to extend our stay. Other staff helped with our luggage that was stuck (had to pry it open with a screwdriver), offer us directions, and room cleanup was great (our kids are sloppy). Everyone was extremely helpful. I'm now a silver member and would stay here again. Word on the street is that of the high end hotels in HK, Prince is number 2 and now I know why.

The location of the hotel is very good, a good base to explore the city from. Plenty of shops, restaurants and coffee shops nearby. The hotel is also attached to a massive mall, where you can spend the whole day if it’s a rainy day. The staff were extremely attentive, very approachable and professional. The room was clean and quiet. All toiletries, towels etc were supplied. Compliments to the cleaning staff who were also very attentive. The bed was extremely comfortable. The breakfast provided was also very good with plenty of options. The chef preparing the eggs was the best, perfectly done to order and good customer facing manners (he was the only one with good English). Check in and check out was a breeze. We stop over at Hong Kong frequently and I think we have found our new home for our stays in Hong Kong!

Convenience close to everything shops transport restaurants Service staff fabulous Housekeeping fabulous Bed mattress and pillows exceptional Best Sleeps ever away from home Bathroom big shower perfect Rooms with open wardrobe and suitcase bench Perfect for keeping things tidy Etc etc 🥰 Kowloon park peaking thru Room windows a fabulous haven

Awesome location! Great check-in and check-out experience. Special thanks to the super kind and professional Duty Manager (sorry didn't manage to catch his name) who checked me in, and Tony, Jack and Edmund from Concierge who were so kind to help us with our luggages when we checked out. Superb housekeeping team on my floor too as I had to use laundry service this time. Excellent team and great location, as always!

The location was very good as it is right in the smack of Canton Road -a shopping heaven. Staff were friendly upon check-in although the check-in time is a bit late at 3PM.